b'WORK INJURY GUIDECOMMUNICATION WITH OUR FIRMDURING YOUR CLAIMAtTheDominguezFirm,weareproudof our customer service and continually strive toensureclientneedsandconcernsare properly addressed.Your assigned legal assistant will promptly provide you with his or her e-mail address, and direct phone number. Please make note of it in the back of this booklet.If you call and your assigned legal assistant is not available, he or she will make every attempttoreturnyourcallwithin24 business hours.We strongly encourage clients to text or e-mail us when communicating with our office. It is often faster and easier than telephone calls, provides a clear written record of client/firm communications, and eliminates phone tag.Please note you may also call ourOur law firm is open from Workers Compensation Department8:00 a.m. to 5:00 p.m., directly at (800) 777-7777. Monday through Friday.If you wish to come to the office, please make an appointment to ensure proper attention. Also, if necessary, you may request a telephone consultation with your assigned legal assistants supervising attorney.5'